Privacy Policy

On May 25th 2018 the new General Data Protection Regulation (GDPR) will come into force. Privacy policy conditions will be explained below, where you can find information in regard to the purpose of storing your personal data, what the legal basis of processing is, to whom we will provide data in case of need and how long we retain data in our information system.

In addition to this, you can find information on the rights you are entitled to in this respect. The protection of your personal data in the process of collection, processing and use is of significant importance to us. This statement describes how Seyer & Partner Family Office Services GmbH Gottfried-Keller-Gasse 2/1/3+4, 1030 Vienna (“we”) processes your personal data.

The declaration is addressed to existing and former clients, prospects and potential future clients, as well as their respective shareholders, bodies and other employees.


We process personal data for the following purpose:

  • the establishment, administration and processing of the business relationship
  • to strengthen the relationship with existing customers
  • to establish new customer relationships or to approach prospects, including information on current developments and the range of services we offer
  • internal organisation and claims management As far as commissioned by the client we also process data for the following reason:
  • to provide advice on private and economic matters
  • to carry out consultancy work for multi generation entrepreneurial families in the context of
  • clarifying family strategic issues (succession, division of property) as well as to reorganise the organisation (committees, family council, advisory council, supervisory board)
  • for investment advice within the scope of the authorisation of § 4 WAG 2018 including the distribution of investment funds permitted by the scope of the authorisation as well as for each assigned task according to § 4 WAG 2018 Regarding the collection of personal data from you, the provision of such is generally voluntary. We can, however, not entirely fulfil our mission in providing the best service to you if you choose to not provide your personal information.


If you are a prospective or potential future customer, we will only use your contact details for the purpose of direct mailing via electronic mail or telephone contact. This will only happen with your consent in accordance with Art. 6 Abs. 1 lit. a of the General Data Protection Regulation (GDPR). If you are an existing customer we will process your personal data as this is necessary in order to fulfil the contract concluded with you (Art. 6 Abs. 1 lit. b GDPR).

In addition to this, we process your personal data on the basis of our predominantly legitimate interest. This is in order to achieve the purposes mentioned under part 1 (Article 6 (1) GDPR, Article 9 (2) (g) GDPR).


If it is absolutely necessary, as stated in part 1, we will have to forward your personal data to the following recipients:

  • investment firms which manage clients’ money and provide services on a permanent or case by case basis
  • administrative authorities, courts and public bodies
  • chartered accountants for the purpose of an extended audit according to WAG 2018
  • insurances on the occasion of the conclusion of an insurance contract on the performance or occurrence of an insured event (e.g. liability insurance)
  • cooperation partners, tax and legal advisers who are acting on our behalf or on behalf of the client
  • other recipients defined by the customer (e.g. committees)
  • banks on behalf of the customer Some of the recipients mentioned above may be located outside of Austria or may process your personal information outside of Austria. The level of data protection in other countries may not be equal to the one in Austria.


In principle we will store your personal data until the termination of the business relationship in the context of which we have collected your data or until expiration of the applicable statutory limitation and recaption periods. Data will also be stored until the termination of any litigation in which the data is required as a proof of evidence. Considering you are an existing, former, prospective or potential customer or a person of contact at one of the aforementioned institutions, we will store your personal data for marketing purposes until the objection or revocation of your consent, as far as the marketing measure is based on your consent. In order to provide secure storage of your personal data we have arranged an outsourcing agreement with an Austria based service provider for IT services.


Amongst other things you are entitled to:

I. check if and what personal data we process as well as to obtain copies of such
II. demand the correction, addition or deletion of your personal data, insofar as this is incorrect or not processed in accordance with the law
III. restrict the processing of your personal data
IV. object the processing of your personal data in certain circumstances.
V. revoke the prior consent for processing whereby revocation does not affect the legality of the processing prior to the revocation
VI. demand data portability as far as you are an existing customer
VII. know the identity of third parties to whom your personal information is being transmitted to
VIII. file a complaint with the Data Protection Authority


If you should have further questions on behalf of this explanation, please contact:

Seyer & Partner Family Office Services GmbH
Data protection officer:
Gottfried Keller Gasse 2/3+4,
1030 Vienna
Phone: +43 (1) 505 44 18 - 0